Cancellation Policy

Subscription Cancelations

All NTX Vinyl Mystery Box subscriptions automatically renew each month. You can cancel your subscription at any time through your account page by clicking on Account Details — however, all subscriptions are pre-paid except for the Single Month, so canceling mid-term will keep your subscription active until the term has been completed. You will NOT be refunded or prorated for the months you have already paid for. 

For example, if you opted for the 12 month subscription and pre-paid for the entire year — but then 6 months later you choose to cancel, your cancellation will not take effect until the end of month 12. At that point your subscription will not renew. Your Mystery Boxes will still continue to be fulfilled for months 7-12 as you’ve already paid for them upfront.

We’re committed to making the NTX Vinyl Mystery Box Sub-Club a great experience! If you’re not satisfied at any time please do not hesitate to contact us with any feedback, questions, or concerns.

North Texas Vinyl - Highland Village
2240 Justin Road,
Highland Village, TX 75077 - Booth G11
(Inside Painted Tree Marketplace)

Open 7 Days a Week • 10am-8pm
214-305-6322

North Texas Vinyl - Frisco
2930 Preston Road, Unit 200B
Frisco, TX 75034 - Booth C23
(Inside Painted Tree Marketplace)

Open 7 Days a Week • 10am-8pm
214-305-6322

North Texas Vinyl - North Richland Hills
7800 26 Blvd.
North Richland Hills, TX 76180
(Inside Painted Tree Marketplace)

Open 7 Days a Week • 10am-8pm
214-305-6322

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